Shipping policy

Delivery Information – Old Toll Nursery

At Old Toll Nursery, we take great care when preparing and packing your plants to ensure they arrive in the best possible condition.

Delivery Charges

  • Standard Delivery – £5.95
    For orders up to £20. Delivery usually takes 2–3 working days after dispatch.

  • Next Working Day Delivery – £7.95
    Orders over £20 are automatically sent using our next working day delivery service. This service is also used for plants supplied in 1-litre pots.

  • Free Delivery
    Available on selected products and automatically applied at checkout.

When Will My Plants Arrive?

We aim to dispatch your plants within 3–5 working days of receiving your order.

We dispatch orders Monday to Thursday, excluding bank holidays.

Please note that next working day delivery means your plants should arrive the next working day after they have been dispatched, not necessarily the day after ordering.

How Are My Plants Packaged?

Every plant is carefully packed in a sturdy cardboard box, using protective packaging to help keep your plants secure during their journey.

We use Royal Mail and trusted couriers, depending on the size and weight of your order.

Tracking information will be provided when available.

Where Do We Deliver?

We currently deliver to UK mainland addresses only.

Need Help With Your Delivery?

If you have any concerns when your plants arrive, please contact us within 48 hours, ideally including photographs.

We're always happy to help.

Old Toll Nursery – Quality Hardy Perennials, Grown with Care.